Your help center for Boxify

This article provides guidance for using the app.

Checking FedEx Rates


If you are puzzled about a FedEx rate that Boxify displays at checkout, you can confirm the amount by comparing it with the rate you get when you price the shipment using the rate-finding tool at FedEx.com. Here are the steps for doing so:

1. Go to the Boxify dashboard and at the bottom of the "My Boxify" section, click on the button marked, “Recent calculations.”

Recent calculations button

2. Identify the relevant calculation and view the associated Packing Geometry screen by clicking on the word “Conventional," which will show which of your conventional boxes Boxify picked to determine FedEx rates.

Recent calculations list

3. Once on Boxify’s Packing geometry page, click on the “Packing summary” button and note the exterior size and total weight of the box to be shipped.

Recent calculations list

4. Now direct your browser to FedEx.com . Be sure to log into your FedEx account by clicking on Sign Up or Log In at the upper right:

FedEx log in button

5. Enter the shipping origin and destination addresses. If a company name was not entered at checkout, the shipment will be considered to be going to a residential address, so be sure to specify that with the “I’m shipping to a residence" checkbox:

FedEx residential checkbox

6. Then select “Your Packaging” and enter the package dimensions and weight (rounding up if more than an integer) before clicking on the orange Show Rates button.

UPS View Details link

which in a few moments will allow you to view the available FedEx shipping rates.